Privacy policy
In short
vzplayer is built to hold on to as little of your data as it can. You do not need an account, and we never sell data.
Your playlist and login
When you paste a playlist link, choose a playlist file or enter an Xtream login on our website, we use it only to open the player. It sits on our server for a moment under a random one-time code, is passed to the player once, and is then deleted. These codes also run out by themselves within minutes.
Kept on your device
If “Keep my details on this device” is ticked, your playlist or login, favourites, last channel, where you stopped watching, your settings and a copy of your channel list (so it opens faster) are saved only in your own browser. They stay on your device and we cannot see them. Logging out or clearing your browser data removes them.
Syncing between your devices
To let favourites and “Continue watching” follow you from one device to another, the player keeps a small file on our server that holds only numbers: the IDs of your favourite channels and titles, how far you got in a film or episode, your last channel, a short list of recently watched items (if you keep it), and, if you switched it on, a scrambled kids-lock PIN. There is no username, password, server, playlist, IP address or name in it. The file is named with a one-way code worked out on your own device from your line, so we cannot tell who it belongs to. Old entries are removed automatically, and you can ask us to delete the file whenever you want.
Usage figures
To help users and keep the service running smoothly, the player tells us how it is used. For each line we keep: the server address and username (never the password), the line’s status, end date and connection limit as given by that server, when the player was used, what was played (channel or title names), streams that failed, the kind of device (TV, phone, tablet or computer) together with a random device ID made in your browser, and your country (as passed on by our network provider; IP addresses are not stored). While the player is open it also shows as “online” with what is playing at that moment. Only the operator of vzplayer can see this. Lines unused for 90 days are deleted automatically, and you can ask us by email to delete yours at any time.
Premium and the free trial
To know whether a TV is on trial, free or Premium, the player sends its random TV code and a one-way code made from your line (never the username or password) to our server. When you order Premium we keep your email, the plan, the payment method and the TV code, so we can unlock the TV and answer questions about your payment.
Cookies
We use a handful of small cookies and local storage only to make the website and the player work, for example to remember that you have seen our notice or to offer “Continue watching”. None of them are used for advertising.
Server logs
As on most websites, our hosting server may write standard technical logs (such as IP address, browser and time of the request) for security and to fix problems. They are kept only for as long as those purposes need.
Other parties
What you watch comes straight from the third-party server your playlist or login points to. That party may receive your IP address and other technical data while sending the stream. How they handle your data is set by their own rules, not ours.
Your rights
Depending on where you live, you may be able to see, correct or delete personal data we hold about you. Send your request to contact@vzplayer.com.
Children
The service is not aimed at children, and we do not knowingly collect their data.
Changes to this policy
We may update this policy now and then. The date at the top shows the latest version.